Billing help

Sign in as the workspace owner and open Billing to request review of your selected paid invoice, including earlier billing periods. Your request receives a reference and status. Do not include payment card numbers or security codes.

A request is reviewed by the owner. It does not automatically issue a refund or cancel renewal. Manage your subscription in Billing to cancel future renewal. Any refund approved and issued is returned through Stripe to the original payment method.

A full successful refund of the current paid period removes paid operations for that period. Existing records are preserved. A partial, pending or earlier-period refund does not remove a newer paid period.

This page explains the process; it does not add a money-back guarantee or restrict rights under applicable law. Public billing remains closed until the hosted service is ready.